Support and Data Analyst

For our Client we are currently searching for:

Support and Data Analyst

Miejsce pracy: Łódź
Nr ref.: PA/SDA/0518

Our Client is a global information company with world-class experts in the pivotal areas shaping today’s business landscape: energy, economics, geopolitical risk, sustainability and supply chain management.

Company develops and supports the systems that run MINT as well as developing other products and bespoke software solutions for a number of select, prestige customers in the maritime and commodity trading communities. The company is headquartered in London, UK, with software development and support managed and delivered in Łódź. We are expanding the Łódź team to keep pace with a growing MINT user base and to support a number of bespoke projects.

Position:

We require an enthusiastic person to join their successful and growing team to perform tasks as part of their data analytics and support function. The position will involve the following tasks:
• Provide 2nd line support to sales team and customer queries
• Set up customer system logins for trials and sales
• Data analytics. Monitoring and ressuriz vessel positions and updating cargo, destination and load ports
• Assist the test team with system testing of new system features and bug fixes

The position would suit a person with ambitions to set up and, later, lead a new team.

Skills:

• Good knowledge of English (fluent)
• Basic knowledge of Excel
• Previous experience in either a support role, customer facing role or analytical role
• Ability to think logically and record activity in a clear, structured fashion
• Adaptive personality, can cope with rapid and varied changes in priorities
• Enthusiasm to learn about vessels operations and commodity trading

Working for us:

We pride ourselves on offering a flexible work environment that puts a strong focus on work / life balance. Unlike some “body shop” consultancies, we only work on our own projects or those that we agree to take on as a team with carefully vetted clients. We aim for everyone to go home on-time and because we develop to short sprint cycles and release regularly we avoid the late-nights and high pressure often associated with project work.

We operate a very flat company structure where everybody’s opinion is important and it’s the quality of an idea that counts, not the seniority or time served of the person offering it.
We’re open-minded about new technologies, often building ‘spike solutions’ to assess whether something new will deliver real-world benefits.

Most importantly of all, our company is a nice place to work. We genuinely try to keep things interesting, engaging and technologically relevant. Many of us have corporate and consultancy backgrounds and we have actively worked to avoid the long work weeks, highly ressurized and divisive political environments that such organisations often foster.

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Zgodnie z Ustawą z dnia 29. 08. 1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002 r. Nr 101, poz. 926 ze zm. Oświadczam, że wyrażam zgodę na przetwarzanie moich danych osobowych przez firmę BIGRAM S.A. w celach zgodnych z jej profilem działania. Jednocześnie informuję, iż jestem świadomy/świadoma przysługującego mi prawa do uaktualniania, uzupełniania, a także usunięcia danych ze zbioru oraz możliwości wglądu do przesłanych przeze mnie dokumentów. Swoje dane osobowe udostępniam dobrowolnie.

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